City of Hartsville Launches New Resident Engagement System
The City of Hartsville has launched Citibot, America’s first interactive text messaging and customer service solution for civic engagement with government. Citibot is a communication tool for citizens and their governments. Using text messaging, Citibot helps users report a city issue, search a website, send notifications and analyze data. Lauren Baker, City of Hartsville Public Information Officer, says, “We are so excited to launch Citibot and are hopeful that residents and visitors will make use of this new text […]